I paid for a monthly pass today using my old username and account but I no longer have BT landline or broadband. But the app says I need one to log in... please help I've just spend £25 to watch Premier league but seems a waste of money.
I definately have an active monthly pass since I can watch from the BT sport website. But the app is unable to find an active subscription.
I have tried uninstalling and reinstalling it too.
Can you watch the BT Sport live channels on the web? The clips don't need a subscription, so they can often cause confusion.
If you can watch live BT Sport on web then please send me a DM - there will have been an issue with your account not replicating around all our systems, which will need manual resolution.