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Message 1 of 4

BT Sport app on Samsung Smart TV, picture quality

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Hi, just watching some football on BT Sports using the Samsung Smart TV app. The picture changes from SD to HD a few seconds after starting the stream. If you follow a fast moving football it does not appear as a round object but several consecutive images detracting from the viewing. Just compared with the BT Sport Mobile app casting through a Chromecast device onto an LG TV to find that it looks much better without the above artefact. Is this an issue just with the Samsung Smart TV app?

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scointer
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Message 2 of 4

Re: BT Sport app on Samsung Smart TV, picture quality

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It could be to do with the motion processing on the Samsung TV. Check all your options (they can change depending on the type of content watched and try turning off any motion processing).

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Message 3 of 4

Re: BT Sport app on Samsung Smart TV, picture quality

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Hi, many thanks for replying. I found the 'Auto Motion Plus' was set to 'Standard' (Options are Off, Standard, Smooth & Custom). I've set the option to 'Off' and the movement artefact has now gone. Thanks again for the advice. (Now, if you can just suggest a way of turning off the moving pitch side advertising during a football game!)

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Moderator
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Message 4 of 4

Re: BT Sport app on Samsung Smart TV, picture quality

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Hi @djdigitalmedia,

Thank you for posting back.

That's was some good advice from @scointer and I'm happy that has worked for you. 

Thanks

PaddyB

Community ModeratorPaddyB
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