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ledgie
Contributor
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Message 1 of 2

BT Sport for BT Broadband customers who can't get Infinity - not available despite copper multicast.

My download speed is around 5.75Mbps and I am an existing customer with YouView.  My exchange is showing as enabled for copper multicast.

 

When I attempt to do an online order for BT Sport (for BT Broadband customers who can't get Infinity), I get the following message:

"Unfortunately, BT Sport on BT TV is not available in your area. The good news is you can still continue to watch via App and Online player which you already have access for."

 

Any thoughts as to the reason for this?  Could it be because the ADSL checker shows I should get 3Mbps where I actually get 5.75Mbps?

 

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ledgie
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Message 2 of 2

Re: BT Sport for BT Broadband customers who can't get Infinity - not available despite copper multic

If it makes any difference, I can successfully view the multicast test channel on a computer (rtp://234.81.130.4:5802).

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