I had the email saying that my BT Sport subscription would be increased and I was angry - there won't be any live sport worldwide for a long time.
As well as creating a thread here I also phoned the help line 0800 800 030 and was unhappy at what they said.
So I phoned them again and the change was remarkable. I'm starting a much better contract tomorrow, with much more benefits and still with BT Sport. And better speeds.
Unhappy at the moment? Ring the above number!!