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Message 11 of 12

Re: BT Sport live HD video quality (1080p50) on large televisions

Hi @Ronny101 

Thank you for your post, but this is not the issue in this case.

I'm happy that I understand what's happening now though. It only seems to happen on non-local broadcasts,  resulting in a loss of quality when the camera pans.

(Everything is great for local broadcasts, e.g. Premier league, in HD & UHD)

There is no solution that will fix the problem from my end.

Please see the other posts for details.

Thanks

Liz

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Message 12 of 12

Re: BT Sport live HD video quality (1080p50) on large televisions

@stereohaven the HD was removed from the DOG on our app streams a few months ago. It's the same HD stream, but it didn't made sense to include HD in the DOG as we couldn't guarantee users would always watch it in HD.