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phillp
Beginner
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Message 1 of 7

BT Sport not available on BT TV

I have just renewed my copper broadband and BT TV contract and changed my BT sport from the sky box to youview. However it should have been live on the 15th June but still no BT Sport. It finds the channel but no content. Rang once and done an online chat with someone who rasised a complaint but I have heard nothing since. I have however got an inflated bill this month so am not the happiest I have ever been with BT.

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6 REPLIES 6
Moderator
Moderator
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Message 2 of 7

Re: BT Sport not available on BT TV

Hi phillp,

 

Welcome to the forum and thanks for your post!

 

Sorry you're having problems watching BT Sport since changing it over.  Have you managed to get this sorted out since you posted?  If you're still having problems post back and I'll give you a hand from here.

 

All the best,

 

Robbie

Community ModeratorRobbieMac
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phillp
Beginner
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Message 3 of 7

Re: BT Sport not available on BT TV

No still no joy. Had chat with BT person but when I pointed out I use a Billion 7800DXL he wanted me to put my old BThub2 back in. Not happy to do this as the DSL spedd will drop somewhat.

 

Whit that in mind any help would be appreciated.

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Moderator
Moderator
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Message 4 of 7

Re: BT Sport not available on BT TV

Hi phillp,

 

Thanks for posting back!

 

Apologies that this hasn't been sorted out yet!  No need to worry as we'll be happy to pick this up and get you sorted from here.

 

Click on my username and under the "about me" section you'll see the link to get in touch with us.

 

Cheers,

 

Robbie

Community ModeratorRobbieMac
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phillp
Beginner
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Message 5 of 7

Re: BT Sport not available on BT TV

Returned form so hope you are able to help soon.

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phillp
Beginner
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Message 6 of 7

Re: BT Sport not available on BT TV

Had an email to say I had a reply but cannot see anything?

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Moderator
Moderator
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Message 7 of 7

Re: BT Sport not available on BT TV

Hi Phillp,

 

Thanks for posting back.

 

I've checked our email queue and we haven't got to you yet.  You're close to the top so it shouldn't be much longer before one of the guys give you a shout to help.

 

Cheers,

 

Robbie

Community ModeratorRobbieMac
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