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Message 1 of 8

BT Sport not showing programs as scheduled

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Hi, I am new to the BT Sport app and have had several instances recently when a programme I have wanted to watch live is not being shown and something else is instead. Is this a common occurrence and does BT just not bother to tell anyone or change its schedule? Would I be able to find my program somewhere else on BT Sport? The logo on the app for the program at the scheduled time says that the program is live; in this instance baseball on ESPNHD, but when I select that logo I get boxing instead- incredibly annoying. Thanks.

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Message 2 of 8

Re: BT Sport not showing programs as scheduled

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ESPN is currently showing MLB as scheduled ... what part of the app did you use to start it? Boxing is on BoxNation which is the next channel down.
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Message 3 of 8

Re: BT Sport not showing programs as scheduled

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Hi DarrenDev. Thanks for your swift reply; strangely it is now showing the baseball but between 18.00 and when I last looked 5 minutes ago it showed boxing and them some football highlights; program was supposed to have started at 18.00. It does seem to be working now - all very odd. Maybe the timings are not always accurate? Thanks again though.
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Message 4 of 8

Re: BT Sport not showing programs as scheduled

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An interesting one ... I've asked if the ops team can rewind that channel back to confirm it was showing the correct programme. I can't see any boxing scheduled to be on ESPN this arvo.
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Message 5 of 8

Re: BT Sport not showing programs as scheduled

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Update from ops: ESPN experienced issues with the baseball video streams over the weekend. Rather than blank the channel or show a "Sorry" message, they used filler content - but they didn't show any message on screen to indicate they were doing this. 🤦‍

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Message 6 of 8

Re: BT Sport not showing programs as scheduled

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Was this the Twins @ Tigers game on Monday night? Coverage started at 6pm but the game was delayed due to rain and came back on at approximately 6:45pm. Hence why BT showed filler content.

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Message 7 of 8

Re: BT Sport not showing programs as scheduled

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Yes, that's it and explains everything, I guess it would help if there was a message on the screen to explain, but at least I will know if it happens again. Thank you so much for your assistance.
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Message 8 of 8

Re: BT Sport not showing programs as scheduled

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They did show a message at one point but would be better if it was there permanently to avoid confusion.

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