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Sorb123
Beginner
209 Views
Message 1 of 4

BT Sport on Roku

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Hi, this problem has been seen in here before but I'm struggling to resolve it. I recently changed my BT ID password which was fine. I logged straight back in via browser/BT Sport phone app with no issue but the Roku app on the TV will not accept the new password. I've tried a couple of variations just in case but no joy. Can anyone assist? Cheers..Steve

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3 REPLIES 3
DarrenDev
BT Sport Expert
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Message 2 of 4

Re: BT Sport on Roku

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What error code do you see when you fail to log into the Roku Steve?
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Sorb123
Beginner
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Message 3 of 4

Re: BT Sport on Roku

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Thanks for the quick response Darren. I've now sorted it. The Roku keyboard for the password entry has 2 types of ^ characters. I have this character in my password. I tried the other and it worked. Cheers..Steve

DarrenDev
BT Sport Expert
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Message 4 of 4

Re: BT Sport on Roku

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Ah brilliant! Thanks for confirming.
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