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Emma123
Beginner
441 Views
Message 1 of 7

BT Sport

I have been advised that I am not able to have BT Sport package through my TV. I'm on infinity 1, Ive been put through to the faults department as I'm told the speed is not quick enough but when I speak to them they say I can have BT Sport....When speaking to sales they advise not.

My neighbour has the same BT package as me and has BT Sport.....they have done a speed check and we are the same....

advice anyone....or are you experiencing the same?

 

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6 REPLIES 6
Moderator
Moderator
415 Views
Message 2 of 7

Re: BT Sport

Hi @Emma123,

Welcome to the community forum. What speed do you get at the moment?

Have you tried ordering BT Sport online? If not give it a try using the link Get BT Sport with BT TV

If you still can't order online, please post back and I'll take a look at this for you.

Thanks

PaddyB

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Emma123
Beginner
382 Views
Message 3 of 7

Re: BT Sport

Hi

we have a speed of 10 MB same as our neighbour. I have tried online but it says only available on app.

thankyou

emma

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Simontechy01
Aspiring Contributor
314 Views
Message 4 of 7

Re: BT Sport

I Have just got the BT sport app on pc purely for Moto GP this season, before i took the app on a 12 month contract i asked would BT sport app work on my android box! the sales team said "yes it will work on any android device" however, no one seems to know how to set it up on the android box!! PaddyB could you shead some light on the problem and does anyone have any idea how to set it up please...T.I.A

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Moderator
Moderator
304 Views
Message 5 of 7

Re: BT Sport

@Simontechy01 I'm afraid this is not something that we can help you set up as the BT Sport on Android has been designed to work only on smartphones and tablets. 

  

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Simontechy01
Aspiring Contributor
229 Views
Message 6 of 7

Re: BT Sport

Then I've been conned once again by BT, They will do anything they can to get more costumers by lying through there back teeth! Will they ever tell you the truth on what you purchase...Probably not.

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gomezz
Recognised Expert
210 Views
Message 7 of 7

Re: BT Sport

Have a look at Aptoide.
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