I am staying in the UK for the next 2 months (hotel) and would like to watch CL football.
When subscribing i get the following error message: Sorry, we could not process your payment. Check your details and retry.If the problem keeps happening, call 0800 800 150 .
I called the number and i was told that i had to check with my bank if everything was okay. They told me that there should not be a problem with the payment.
In the meantime i bought a debit prepaid mastercard to check if it had anything to do with the fact that i used a cc from a bank in The Netherlands but i got the same error.
Any ideas how i can solve this problem?
Hi @mauricevs welcome to the community and thanks for posting, are you entering a UK postcode and is the debit card you're using associated with that address? I believe these measures are in place to ensure that the pass is only sold to customers who are resident in the UK.