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Message 1 of 9

BT Sports

Hi, I have just moved over to BT TV, I have a BT YouView box, I have BT Sports and can watch it via the BT Sports app on my iPad but I can’t watch it on my YouView Box, It says I have to subscribe but I already have it? 
Any help or assistance would be great, thanks 😉 

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8 REPLIES 8
Anonymous
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Message 2 of 9

Re: BT Sports

Try pressing OK on the remote in response to that message, if that doesn't do it then there is someting wrong with the way your account has been setup

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Message 3 of 9

Re: BT Sports

Thank you, I will try that later and let you know

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Message 4 of 9

Re: BT Sports

I have just tried that and still asks me to subscribe? 

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Message 5 of 9

Re: BT Sports

@IanTaylor79  did you subscribe to the app version of BT Sport separately or did you include it as part of your BT TV pack?

Anonymous
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Message 6 of 9

Re: BT Sports

It sounds like an account problem then, if so you will need assistance from one of the mods e.g. @NeilO 

 

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Message 7 of 9

Re: BT Sports

@NigelB72 
It was part of my BT TV pack 

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Message 8 of 9

Re: BT Sports

Hi @IanTaylor79, I'm really sorry that does sound like a problem with the subscription, I'll send you a private message so you can get in touch but if you need this sorted urgently I'd recommend giving the BT TV faults team a call on 0800 800 150 as we're really busy in the moderation team at the moment.

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Message 9 of 9

Re: BT Sports

@NeilOthanks for the reply really appreciate it. Will get in touch 👍

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