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Message 1 of 2

BT TV APP EXTRA....FREE.....recieved email.

I recieved a email from bt this morning about BT APP EXTRA for free as a thank you... I signed up for it and completed the order.... it doesn't work.... it says I can cast bt tv... I just want to cast to my bedroom tv.... any help out there would be appreciated...

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Message 2 of 2

Re: BT TV APP EXTRA....FREE.....recieved email.

Hi @MattBlox 

This may help:

Casting from the BT TV App

  • Make sure your TV is tuned into the correct HDMI channel that your Chromecast device is connected to
  • Check that your Chromecast device, and the device you’re casting from, are connected to the same Wi-fi network
  • You’ll see the Chromecsat icon in the right-hand corner of your BT TV App - tap on this
  • You’ll see a list of Chromecast devices that are being detected on your Wi-fi network – select the one you want to connect to
  • When your device is connected, the Chromecast icon will turn white
  • You can start casting either before you start watching, or whilst you’re watching, a programme

When you’re casting, you’ll see a 'mini-controller' at the bottom of your casting device that will allow you to fast-forward, rewind and control volume where needed.


If you have a Samsung smart TV then just download the app on to it.