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Message 11 of 15

Re: BT TV App - Cannot Register ANY Devices!

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@lashy1947 once the original 4 device slots have been filled, you can then only make one change every 30 days. I can't see any devices having been added in the last 30 days though, so I've reset your account.

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Message 12 of 15

Re: BT TV App - Cannot Register ANY Devices!

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many thanks,
The account seems to be working fine now,
your a star
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Message 13 of 15

Re: BT TV App - Cannot Register ANY Devices!

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Hi @lashy1947,

Thank you for posting back to let us know.

Thanks,

Paddy

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Message 14 of 15

Re: BT TV App - Cannot Register ANY Devices!

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I've logged into my BT tv app to watch one of my purchases and it says I have too many devices registered however they are blank and padlocked. Please can you unlock them?

Thank you.

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Message 15 of 15

Re: BT TV App - Cannot Register ANY Devices!

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Hi @Algopeal

Welcome and thanks for posting.

Sorry you're having problems accessing your purchases too.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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