I don't know if anyone else has received the email regarding signing up for BT TV App extra (for free).
I assumed this was some new App for my tablet, so I signed up for it yesterday and what followed was extremely confusing.
I received an email implying that I had created a new order for all my TV services and this stated that they would be starting up from yesterday with instructions on how to get them - even though I have been watching BT TV since February.
My worry was that this has superceded my original order (with a £5 discount for TV as a new customer).
I have just spoken to the help desk and this is not the case... the only difference is a change to the BT TV App.
But why have BT made this so confusing? The email sent out is very poor.
Mabe this is the norm?
I will be checking my next bill very carefully to make sure that there is no change to the contract I set up in February.