Solved! Go to Solution.
Same here, but trying to view using BT app on my tablet. Has to be a **bleep** up their end as my account is also fine.
Hi @Murphydfc1 welcome to the forum and thanks for posting. Sorry to hear that you are having this problem with the BTTV App Extra? Have you the App Extra installed successfully on any other device?
@creag Is it the standard BTTV App or also the App Extra that you are having an issue with? Do you get any error codes presented?
Post back and let me know.
Hi @Murphydfc1 Sorry the earlier change hasn't worked. I've sent you a Private message explaining how you can contact the forum moderation team and we will help you with this.
Check here: https://community.bt.com/t5/notes/privatenotespage