For non-Infinity customers, BT Sport with BTTV will be delivered via Freeview with a card (except for a few with very good ADSL2 connections). Apart from that exception there's no distinction between ADSL and ADSL2 customers because Freeview doesn't depend on broadband. However you will need a black box, and I'm sorry if I misled you about that. DavidM's message 33 here confirms the position.
If you have less than 12 months left on your existing broadband contract you will need to agree to an extension to get BT Sport via BTTV. It might be possible to negotiate a black box as part of that.
Have a Youview box in a non infinity zone. Didn't want a black box as no HD channels. Only got BT for sport and as old Hummy had slot thought Youview would have. Anyway have a CAM in TV. Will viewing card work in it come August or have I wasted my time getting BT Vision. Have asked this question in a few threads but no answer. Called BT but nobody knows. Used to get ESPN throgh CAM.
Will viewing card work in it come August or have I wasted my time getting BT Vision.
The card won't work for ESPN but will provide BT Sport on channels 41 & 42. You have to register for BTS and have at least 12 months on your broadband contract.
I also have BTTV only for the sport. If I was not one of the lucky ADSL customers who will be able to get Sky Sports via broadband, I would have cancelled BTTV and streamed BTS from the internet via my laptop to the telly.
Sorry to hiajack a little , but I have a youview box and a samsung smart tv and want to watch btsport on the tv. I know that there is no btsport app for the tv and the youview wont work (in an adsl area).
On a popular auction site I can buy second hand black bt vision boxes for about £25. Could I ask bt for a viewing card and use a vision box to watch the sport via the aerial while keeping the youview box.
Does anyone think that this will work or will bt throw a hissy fit with both boxes.
I have just found out, after setting up my brand new Youview box, paying £12.50 a month for the TV package and doing what I thought was loads of research into it, that I actually can't watch BT Sport on Youview unless I sign up for Infinity.
I signed up for a package that gave me free unlimited broadband for 6 months due to budgetary constraints, I cannot afford to pay for Infinity at this time.
The whole process of building a package is completely confusing and at no point was I warned that if I didn't take infinity I could not get BT Sport and the extra channels without paying for Infinity, unless I switched to BT Vision, giving up Yoview which I do not wish to do.
BT, make your website clearer and give warnings, lots of people signing up to BT for the sport package, you have a moral obligation to make it 100% clear of the circumstances when a customer can and cannot get the package.
The guy in India had no clue what was going on with my combinations of packages/equipment, it wasn't until I spoke to Durham that I got anywhere.
My opinion is I want the whole deal and if BT can't provide it then I am cancelling.
So I requested this and was told I was going to be charged over £600 in cancellation charges!!
Have BT not heard of the Distance Selling Regulations?
I have had my service for less than 7 days so can cancel the contract and return the goods with no penalty, but they do not seem to be aware of this.
I wish I had taken notice of all the bad customer service feedback for BT out there, off to get a Freesat box and continue to tether my laptop to my phone, even though I lose connection sometimes it is better than dealing with this incompetent shower of morons.
I am so glad they are not called British Telecommunications any more, they give the word British a bad name!!
p.s. My mum received a letter from BT recently, she just has the normal bog standard BT Broadband with HomeHub 3 (I think). She was invited to get a free Youview box and BT TV for £5 per month including the free BT Sport Package. Even their marketing department has no clue what package works with what equipment!! You really couldn't make it up...
Did you sign up for the broadband package and the Tv package at the same time or did you get the broadband first and add the Tv afterwards ?
Also did you order before or after Aug 1st ?