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Beginner
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BT TV app - Can't manage devices

I am having the same problem ie would like to register a device and my phone is currently showing the 1 and 2 are locked and saying that "This device isn't currently registered". Please advise how I should proceed. Thanks

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Moderator
Moderator
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Re: BT TV app - Can't manage devices

Hi @gaitken 

Welcome to the Community and thanks for your post!  I have moved your post to start your own thread.

I'm sorry for the problems you're having managing your devices on the app.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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