Hello. I have just downloaded the BT TV app on my Samsung TV UE65MU6400. I have a BT sport subscription, which works fine on the BT sports app on my ipad, but when I try to log on using my user/pw on the TV it comes up with the message ‘Upgrade to BT TV App Extra. Sorry - you’ll need to upgrade your subscription to watch titles on this device.’
Have spent a fruitless hour with BT chat helpline, so can anyone out there please help?
Hi @Johndunwoody You would need a BT TV subscription plus the BT TV App Extra addon to use the BT TV app on the Samsung TV.
If you have BT Sport channels on your BT TV (Youview) box then you would be able to watch those channels via the BT TV App -on the Samsung TV (subject to device limits) assuming you have the BT TV App Extra addon.
The Bt Tv App and the BT Sport Apps are two different apps.
Depending upon your BT Sport subscription you may be able to use Chromecast or Airplay (via AppleTV) to yourTV from your BT Sport App on your Ipad.