BT TV app picture problems on Amazon Fire TV 4K

[phillipst4]

Hi,
I have just bought a new Amazon Fire TV 4K with the intention of using the BT TV app to watch live BT sport in a different room. I have been using the app a while without problems on my previous fire stick which is a bit old so fancied getting the new one. For some reason when watching live BT sport channels through the app, the picture goes choppy when using the 4K fire stick only. Seems ok with the older fire stick. Wondering if there’s a known compatibility issue? Thanks

[Mercurial1969]

Hi, I have the same issue with the 4K stick. Does anyone have any ideas?

PS. This is only an issue with the BT Sport channels - Eurosport etc. play fine.

[Mercurial1969]

Replying to my own post; having done some searches this would appear to be an incompatibility with the BT TV app, the posts I found are dated mid-late November (on this very forum).

Is this a known issue and is it being addressed is my question?

[phillipst4]

I’m sending mine back. BT TV app just had an update and it hasn’t fixed this bug. Will try out the non 4K one and save myself a tenner