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Beginner
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Message 11 of 17

Re: BT TV app picture problems on Amazon Fire TV 4K

Cool, thanks for letting me know!

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Beginner
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Message 12 of 17

Re: BT TV app picture problems on Amazon Fire TV 4K

today I am getting a constant choppy picture,4k stick on 4k tv have tried turning resolution down to 720p but no difference.

Works fine on pc but bought the stick for this reason 🤔

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Beginner
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Message 13 of 17

Re: BT TV app picture problems on Amazon Fire TV 4K

Hi

yeah mine randomly started doing the same again yesterday after months of working fine.

Phoned them up and explained and they were no help, and didn’t seem to even know what I was taking about so not really sure what the answer is. If you get anywhere let me know.

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Expert
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Message 14 of 17

Re: BT TV app picture problems on Amazon Fire TV 4K

Hardset the 4K Fire TV Stick to Max resolution at 50hz. But then also make sure you have Enable match content source frame rate enabled.

Hope this helps.

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Beginner
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Message 15 of 17

Re: BT TV app picture problems on Amazon Fire TV 4K

that doesn’t work and you can’t have match frame rate even on without automatic resolution. I also wouldn’t fancy watching something in that resolution either

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Beginner
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Message 16 of 17

Re: BT TV app picture problems on Amazon Fire TV 4K

Doesn’t work for me unfortunately 🤔

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Beginner
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Message 17 of 17

Re: BT TV app picture problems on Amazon Fire TV 4K

Seems to be working okay for me again.

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