I had a fault on my tel line this week which BT repaired by Wednesday. However since my phoneline has been repaired I do not longer receive the BT sport channels in HD that I subsribe too. I get error ICP6001
I restarted the router and the YouView box, but that hasn't solved the problem
@hellothere19 can you follow 2nd step below and make sure the software version on your box is up to date? Post back to let us know how you get on.
Try to access the BT Player, press the Home (or YouView) button, then scroll to and select BT Player
H I did all of the above but still I don't receive BT sport channels
@hellothere19 sorry about that, thanks for trying those checks. Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.
When I click on your profile, I only see a blank popup?