I’m on the BT sport HD package (started about 2016) and recently all the sports channels have disappeared. Have they removed this package as they don’t seem to have reduced what they’re charging me??? I still have the BT sport App. Is this still free or am I about to start having to pay for this as well??
What used to be sport on the channels accessed through the guide is now just a black screen. No notice that these channels are now unavailable or require a subscription. Just a black screen
Yes on the seat top box. Tried rebooting that and also my router. All channels are pretty sketchy and it takes a long time for the set top box to warm up
Connected through BT adapters. Tried restarting both of those and no change. Clearly internet is working as I can access all the appraisal through the BT box. Accessed sport through BT Tv but obviously this doesn’t show anything live. Not exactly helpful for something like final day of the season. It seems either my package has changed and I no longer get sport (despite paying exactly the same as when I did get the sport) or there’s something wrong with the box
I can see your box online now @Davebignell, and I can see that your account should still allow you to watch all the BT Sport channels. I've raised a ticket for one of our specialists to take a look - someone will be in touch shortly.