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Jpd1993
Beginner
4,450 Views
Message 1 of 5

BT sport app error code ID106 on Smart TV/ID1006 on smartphone

Hi,

For two weeks now I’ve had an issue with logging in to my BT sport app on both my smartphone and smart tv.

Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv.

I have tried resetting my password and reactivating my account, as well as uninstalling and reinstalling the app but nothing seems to work

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4 REPLIES 4
Matt-S
Moderator-Retired
4,429 Views
Message 2 of 5

Re: BT sport app error code ID106 on Smart TV/ID1006 on smartphone

Hi @Jpd1993,

Welcome to the Community and thanks for taking the time to post.

Sorry that you're having problems with accessing the BT Sport app.

I've sent you a Private Message with details on how you can get in contact with the mod team.

Thanks

Matt

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PULSFORD4
Beginner
4,354 Views
Message 3 of 5

Re: BT sport app error code ID106 on Smart TV/ID1006 on smartphone

Hi Matt,

I'm having exactly the same issue. I've reset my password numerous times, deleted / uninstalled and re-installed all of the apps but receive the error ID106...

Can you help?

Thanks,

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Housedaddy
Beginner
4,068 Views
Message 4 of 5

Re: BT sport app error code ID106 on Smart TV/ID1006 on smartphone

Hi

im getting the same error code ID106 in my now tv BT Sports app.

any help what this error means?

thanks

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PaddyB
Moderator
Moderator
4,058 Views
Message 5 of 5

Re: BT sport app error code ID106 on Smart TV/ID1006 on smartphone

Hi @Housedaddy,

Welcome to the Community and thank you for posting. Have you tried the steps on Errors on the BT Sport App

 

"If you’re seeing this error repeatedly, you’ll need to try logging in again.

If this doesn’t work, you’ll need to fully restart the BT Sport App on your device.

If this hasn’t fixed your problem, BT customers can click here to chat with us >"

Thanks

Paddy

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