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Message 1 of 4

BT sport app on Windows 10/Surface pro 6

Hi,

I've got a surface pro 6 which i use to watch BT sport on via my EE subscription and have done for over a year. suddenly yesterday it's not started telling me that my subscription isn't valid for this type of device and will stop working on the 20th July. What's changed???

Anyone got any thoughts?

Thanks

Darren

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3 REPLIES 3
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Moderator
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Message 2 of 4

Re: BT sport app on Windows 10/Surface pro 6

Hi @darkangel2000,

Thank you for posting. I'm sorry you're having problems watching BT Sport through your EE Subscription. Try reactivating your service through the link bt.com/eesport

If you try that and you're still unable to watch BT sport you'll need to contact EE directly.

Thanks

PaddyB

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Aspiring Contributor
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Message 3 of 4

Re: BT sport app on Windows 10/Surface pro 6

I have BT Sport Mobile through BT and had the same message today whilst using the app on a Windows 10 device. I haven’t seen an announcement but can only assume they have decided to exclude Windows 10 devices from BT Sport Mobile from 20th July? 

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Distinguished Guru
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Message 4 of 4

Re: BT sport app on Windows 10/Surface pro 6

Hi @Jocky10,

With your BT Sport Mobile package, do you have the app for mobile only? Are you trying to use the app on a non-mobile device?

Thanks

DanielS

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