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Sheva
Aspiring Contributor
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Message 1 of 6

BT sport included in broadband usage?

I was under the impression that BT sport would not be included in the monthly usage allowance. A few months back i could see that watching BT Sport on my PC via online was not affecting usage. Now it seems to be included, although that is via a tablet, using wifi via my hub.

 

Can somebody clarify if it is supposed to be free for any source, eg hard wired PC or tablet via wifi from my Hub, or if there are exceptions? Ta.

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5 REPLIES 5
Distinguished Guru
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Message 2 of 6

Re: BT sport included in broadband usage?

This on-line help page http://bt.custhelp.com/app/answers/detail/a_id/45884/kw/bt%20sport%20usage/c/6401,6574,6585 specifically says that it is not included in your usage.

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Distinguished Guru
Distinguished Guru
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Message 3 of 6

Re: BT sport included in broadband usage?

There seem to have been prolems recently with the usage monitor showing usage that shouldn't be counted. As long as no erroneous billing occurs I wouldn't worry about it.

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leslaw
Newbie
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Message 4 of 6

Re: BT sport included in broadband usage?

I was informed by bt on line chat that bt sport watched via app or bt sport DOES count towards broadband usage
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Distinguished Guru
Distinguished Guru
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Message 5 of 6

Re: BT sport included in broadband usage?

Welcome to the forum, where a regular visitor soon learns that the helpdesk advice cannot always be treated as gospel. Have a look here.

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Guru
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Message 6 of 6

Re: BT sport included in broadband usage?

The CS staff have some vivid imaginations as well.

Stew

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