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dannymc_9
Newbie
109 Views
Message 1 of 5

BT sport on second box

Hi, 

 

i recently made a late payment to my bill and since then only my main sky box can play BT sport even though i have subscribed for 2 sky boxes to have BT sport, the second one shows a blank screen.

 

anybody has issues with this?

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4 REPLIES 4
dannymc_9
Newbie
104 Views
Message 2 of 5

Re: BT sport on second box

the exact message shown says "please check your subscription entitles you to view this channel on this box. otherwise , if you're using this for the first time please wait a few minutes"

 

i have checked my package and it is with sky second box

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Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: BT sport on second box

Try online chat and see if they can sort it

https://www.bt.com/help/home/contactus/#/



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Moderator
Moderator
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Message 4 of 5

Re: BT sport on second box

@dannymc_9 sorry about that, it sounds like a problem with the subscription on our side, post back and let us know how you get on with the live chat team. 

Community ModeratorNeilO
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Moderator
Moderator
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Message 5 of 5

Re: BT sport on second box

Hi @dannymc_9,

Did you manage to get the BT Sport back working again on your second box? If you still not able to watch it on your second box post back and I'll take a look at this for you.

Thanks

PaddyB

Community ModeratorPaddyB
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