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georgeaberhonddu
Beginner
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Message 1 of 2

BT sport online

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What is code VC011D, or possibly VCO11D, watching on-line keeps loosing signal and says go to bt.com/help/sports/ with the code. Result is error 404

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DarrenDev
BT Sport Expert
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Message 2 of 2

Re: BT sport online

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The correct URL is bt.com/help/sport but unfortunately VC011 just means it's a generic error when trying to start video.
The usual advice would be to try rebooting everything - including your internet router.
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