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DarrenDev
BT Sport Expert
151 Views
Message 11 of 13

Re: BT sport video quality using BT Sport Apple TV app

I just wanted to clarify one point about the quality levels:

Replays now use a copy of the original live stream, so are available in up to 1080p50 (depending on the channel they were originally broadcast on).  Highlights and clips are now 1080p25.

We are (usually) at the mercy of the video provider when events aren't in the UK, but we still encode at our standard quality levels regardless of the source.

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MissLiz
Aspiring Contributor
138 Views
Message 12 of 13

Re: BT sport video quality using BT Sport Apple TV app

Thanks for the information, Darren

We are (usually) at the mercy of the video provider when events aren't in the UK

I believe this encapsulates precisely what I’ve been saying. 
It’s unfortunate, because there is an absolutely massive difference in quality compared to UK events.

Good to see that some things are improving though.

Thanks

Liz

 

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Popeye13_Official
Contributor
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Message 13 of 13

Re: BT sport video quality using BT Sport Apple TV app

Currently watching the boxing on BT SPORT 1 on the Apple TV 4K box:

The quality is up and down like a yoyo. I'm the only one on the network and have been since around 4pm, and have not long finished watching the other boxing event on Sky Sports via Now TV, without a single fluctuation in quality since 7pm (And before that, watching day-2 of the Test Match also on Sky Sports via Now TV) without issue.

The Apple TV app really has issues, and what was once a reliable app on a very good box, its now a lottery of what you're going to get: watchable for duration or a constant collapse of quality before it recovers; it's an omnishambles. (Using a wired connection hasn't done anything to help maintain quality)

(Its also doing still, its usual jumping back by 15secs when the inserted ads end and rejoins the stream, meaning i have to exit the channel and rejoin it as there's no other way to fix it)

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