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Beginner
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Message 1 of 5

BT sport

Why does my BT sport keep dropping out? Happens every 4-5 mins, immediately fixed by pressing the back button and channel button but very annoying when watching a game. No other broadband issues and good speed. 

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4 REPLIES 4
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Message 2 of 5

Re: BT sport

Hi @LornaM   Have you tried power rebooting your box? Leave it off for at least 30 seconds. 

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Beginner
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Message 3 of 5

Re: BT sport

Thank you.  Yes, we have done that.  Problem still occurring. 

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Recognised Expert
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Message 4 of 5

Re: BT sport

How is the Youview box connected to the Homehub? If using powerline adapters then they may well be the problem.
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Beginner
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Message 5 of 5

Re: BT sport

Thanks. Yes, using the power line adaptors. TV works beautifully on any channel for 5 minutes then same message occurs, immediately switching channels rectifies the problem. Not a broadband issue (270Mbps). Very frustrating!

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