cancel
Showing results for 
Search instead for 
Did you mean: 
intotaldespair
Beginner
289 Views
Message 1 of 2

BT sucks ..ordered BT sport 1st August but still cannot get it .........absolutely disgusted

Ordered BT Sport 1st August

 

but nothing i do makes any difference 

Theres not one single Dept in BT that gives a damm that someone in BT has wrongly cross referenced orderes to email addresses and thus their system will not let you verify you are the account holder in order to get to the page where you enter your pin number

 

My E Mail order confirmation is 100% correct

 

but letter containing PIN number has a different name but correct address

 

Problem supposedly has been escalated to 1st Level 2

 

Then above Level 2

 

but still after 12 hours of time wasated on phone calls and 2 unanswered e mail complaints i still cannot get BT Sport for the weekends football  which is why i ordered it

 

DO BT CARE >>>>>>>>>>>>>>>>>>>>NOT ON YOUR LIFE

 

 

0 Ratings
Reply
1 REPLY 1
Community Manager - Retired
274 Views
Message 2 of 2

Re: BT sucks ..ordered BT sport 1st August but still cannot get it .........absolutely disgusted

Hi intotaldespair

 

Sorry to hear you are having toouble, please can you send me your details by PM so i can see if i can help sort this out for you.

 

Account Name, Home address and telephone number will do.

 

Thanks

Jacqui

BTCare Community Mod

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply