Trying to watch a film I purchased on the BT tv app but when I play it comes up with the error message AP820, does anyone know what this means?
Can watch everything else I’ve purchased absolutely fine, just Lord of the rings fellowship of the ring extended edition I can’t
Thanks for clarifying that the issue seems to be with the
Lord of the rings fellowship of the ring extended edition
Now the error code is found
AP998, AB021, AB022, AB023, AB002, AB003, AB004, AB010, AB998, AP802, AP819, AP820, AP821, AP822, AG103
This happens because of an issue with your internet connection.
Now that seems an unlikely cause of the problem as only a single item cannot be played so I will notify the moderators as I doubt there is anything you can do .
Possibly a similar fix offline fixto that occured a while back