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Kenneth67
Aspiring Contributor
689 Views
Message 101 of 107

Re: BTTV app on amazon firestick suddenly not working

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F63EB04B-B62B-4C7C-A134-BA6D77D356D9.jpeg

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DarrenDev
BT Sport Expert
682 Views
Message 102 of 107

Re: BTTV app on amazon firestick suddenly not working

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Sorry @Kenneth67, Karen was wrong. Could you please send me a private message with your BT ID so that I can find who Karen is and make sure she's properly briefed.
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tugdolan
Aspiring Contributor
675 Views
Message 103 of 107

Re: BTTV app on amazon firestick suddenly not working

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Good Day

I had the same problem earlier this month, the problem has been resolved I uninstalled the app then installed again  using my BT password, all up and running,I dont know if this will help. I have an amazon fire box thats a few years old.

 

regards

mick

Kenneth67
Aspiring Contributor
672 Views
Message 104 of 107

Re: BTTV app on amazon firestick suddenly not working

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I tried this but BT tv not accepting my BT password. Seems I need to add BT tv to my package. I already pay for broadband, sports and mobiles. Need a lottery win for all these addons 

 

Alan

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tugdolan
Aspiring Contributor
654 Views
Message 105 of 107

Re: BTTV app on amazon firestick suddenly not working

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Good Day 

I have got  BT Landline BT TV and Broadband with Bt Sports but not mobile, like you say it costs an arm and a leg but keep trying, I think when I had the problem there was an issue with a lot of customers, so your issue may be different.

Hope you get it sorted.

Regards

Mick

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Kenneth67
Aspiring Contributor
645 Views
Message 106 of 107

Re: BTTV app on amazon firestick suddenly not working

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See I don’t have BT tv as I’ve sky Q. I’d like to access app without having to take a BT tv box. Hopefully get sorted. 

thanks

Alan 

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Hunter2660
Recognised Expert
623 Views
Message 107 of 107

Re: BTTV app on amazon firestick suddenly not working

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The BTTV app on Amazon is a BTTV add on only. It won't work without one.