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BT Sport Expert
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Message 51 of 96

Re: Update now available

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Do you have a BT TV App Extra subscription? @Barcabaggies
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Beginner
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Message 52 of 96

Re: Update now available

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No
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BT Sport Expert
307 Views
Message 53 of 96

Re: Update now available

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You need a BT TV App Extra subscription to use the app on Amazon Fire TV or other large screen devices. Details available here: https://www.bt.com/tv/appextra
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Beginner
296 Views
Message 54 of 96

Re: Update now available

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Ok cheers

I believe I can watch thru Firefox, but it won't let me as it says I need to manage cookies (VCO86) to do this. How/where do I go to manage them please?
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Aspiring Contributor
274 Views
Message 55 of 96

Re: Update now available

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I have sports extra still no joy

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BT Sport Expert
256 Views
Message 56 of 96

Re: Update now available

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You need BT TV App Extra to use BT TV app on an Amazon Fire Stick @tugdolan. There is no BT Sport app available for Amazon devices.
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BT Sport Expert
252 Views
Message 57 of 96

Re: Update now available

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@Barcabaggies you need to follow the instructions that NeilO has already provided in the other thread that you've raised. Where he's said menu, he means the 3 horizontal bars in the top right corner of the window.
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Aspiring Contributor
165 Views
Message 58 of 96

Re: Update now available

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I was able to watch sky sports on my fire box/stick until very recently now there is the error code ZS001, have BT changed any thing ?

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Aspiring Contributor
164 Views
Message 59 of 96

Re: Update now available

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sorry not sky sports i meant bt tv and sports

 

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BT Sport Expert
152 Views
Message 60 of 96

Re: Update now available

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Hi @tugdolan. This issue has been fixed, but your device needs to update the app to the latest version. This should happen automatically, but if not then uninstall and install again to pick up the fix.
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