Hi, I have tried uninstalling and reinstalling several times over the last two days and am still getting the same error code (ZS001). I have tried clearing the cache and data and restarting my box all with no luck. My sister is having the same problem with her box. I suspect the fix only sorts the problem on certain Amazon devices. Both our boxes are second generation Fire TVs.
I got in touch with BT yesterday they have told me I require TVapp at an extra cost of £5/8 pound de[ending who you speak to, until the last few days i was getting the BT tv on my amazon fire box, I have tried it on my I phone and google chrome computer, but still not on AmazonFire Box.
Dazed and confused
I too am having the same problems, reset my fire tv to factory settings yesterday it worked fine. Today I’m getting the same error code ZS001. I have uninstalled and restarted the app countless times still not working