This evening I tried to login on my laptop to watch the champions league game and everytime I clicked watch I got a message saying I need to upgrade my account. It wouldn't let me do anything once clicking the upgrade button. I have tried everything, including paying off my bill. Still not letting me view!
I have now purchased the £25 monthly pass which has let me watch the games but have now spent extra to view something I should already be able to view!
Has anyone else had this issue? Is there a way for me to get refunded?
I have had the BT Sport HD pack for over a year now and havnt had this issue before. I only use it on my laptop on the BT website.
Yes! Whenever the website checks my ID it says I have access to bt sport and a link to watch but it just repeats itself with the upgrade to watch.