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Newbie
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Message 1 of 5

Bt app

Bought a new jvc firestick TV and I'm having problems with the bt app on live sports it's glitching is there anyway of fixing this problem I have uninstalled the app and downloaded it again but it just keeps on glitching... Thanks 

 

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4 REPLIES 4
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BT Sport Expert
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Message 2 of 5

Re: Bt app

Hi @MichaelC12. We're aware that BT Sport channels aren't able to play the top quality streams very well on TVs built with Fire OS. We have a fix ready (app version 2.0.4), but it's with Amazon at the moment for approval and it's taking longer than normal. I've just nudged Amazon to ask for an update on when it'll be live.
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Newbie
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Message 3 of 5

Re: Bt app

Thanks so much for replying will look forward for new update 👍🏾😊😁 

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Newbie
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Message 4 of 5

Re: Bt app

Still having glitch problems on the bt app on fire tv is there any word from amazon on getting update 

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BT Sport Expert
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Message 5 of 5

Re: Bt app

The update was made available on August 3rd. Check the settings screen and the version of the bottom of the screen should show 2.21.0 - 2.0.4.
If you're running this latest version and still have an issue, get back to me and I'll check what's going on with your device.