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scofie65
Beginner
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Message 1 of 2

Bt sport app not recognise my password

When I try to use the bt sport app on an iPhone 6, it doesn't recognise either my bt email address or my password. After a chat with bt online I was told that as it wasn't a bt problem, being on an iPhone, there was nothing that could be done, apart from delete and download the app again. And same problem. And ideas
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Moderator
Moderator
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Message 2 of 2

Re: Bt sport app not recognise my password

@scofie65 I'm sorry to see you're having issues with the BT Sport app. To login you need to use the primary BT ID that is registered against your BT account, is this the same as your BT email address?

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