cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
180 Views
Message 1 of 5

Bt sport app

Go to solution

I have bought bt sport on my btmobile contract and have been using it for a few months now but suddenly it says error id003 and when i log into the website it says I don't have btsport and  I have to pay for it which I already did. Can anyone help?

0 Ratings
Reply
4 REPLIES 4
Highlighted
Moderator
Moderator
158 Views
Message 2 of 5

Re: Bt sport app

Go to solution

Hi @mickyjohno

Thank you for posting. I'm sorry you having problems watching BT Sport through the app. When you check your BT Bill does it show any charges for BT Sport?

If you take a look at - How to get BT Sport on your mobile you'll find a few more details about what you need to get BT Sport on BT Mobile.

Thanks

PaddyB

0 Ratings
Reply
Highlighted
Newbie
148 Views
Message 3 of 5

Re: Bt sport app

Go to solution

Hi, thanks for replying. I don't specifically see anything about btsport but im 8 months into a 12 month contract and its always worked until now, The price hasn't went down, still paying the same amount. On the "My BT" app it says I need to pay for btsport which I already do. 

0 Ratings
Reply
Highlighted
Newbie
143 Views
Message 4 of 5

Re: Bt sport app

Go to solution

I just checked to see what would happen if i reordered btsport and it let me do it for free, everything seems to be working atm. 👍

0 Ratings
Reply
Highlighted
Moderator
Moderator
139 Views
Message 5 of 5

Re: Bt sport app

Go to solution

Hi @mickyjohno,

Thank you for posting back to let us know.

Thanks

PaddyB

0 Ratings
Reply