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Tri99s
Beginner
643 Views
Message 1 of 5

Bt sport disconnect

Whenever I go to channel 430 or any other bt sport channel it won't show a picture a d will disconnect from the Internet. As soon as I go back to a normal freeview channel it comes up connection restored. I am able to use apps fine on the youview box and other subscription channels work fine.

Please help

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4 REPLIES 4
Laelri2
Aspiring Contributor
633 Views
Message 2 of 5

Re: Bt sport disconnect

Are you connected by Ethernet or Mini connectors/Powerline adapters?

Do you know what you're currently getting on a hardwired broadband test in terms of broadband speed?

 

 

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Tri99s
Beginner
627 Views
Message 3 of 5

Re: Bt sport disconnect

Youview box is direct ethernet from router. I do use powerline elsewhere in the house and have tried removing them but to no luck. Getting a average download of 4mb. All other on demand works fine as does xbox

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gomezz
Recognised Expert
608 Views
Message 4 of 5

Re: Bt sport disconnect

Has it ever worked properly or has it just started doing this?

Suggest you try rebooting both router and then Youview box.
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Tri99s
Beginner
598 Views
Message 5 of 5

Re: Bt sport disconnect

Yeah all worked fine until last week, then youview box broke so got a new one sent out. Which all works OK except bt sport

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