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tw97122
Aspiring Contributor
2,044 Views
Message 1 of 4

Bt sport says i don't have Bt broadband

i go into my bt and click activate bt sport

i then select my acount number

on the next page it says

We're sorry...

You need to have a BT Sport TV pack subscription or BT Broadband to watch the BT Sport App and online player.
If you don't have BT Broadband yet, take a look at our broadband and calls packages. All our broadband customers get free access to BT Sport online at btsport.com or via our Apple or Android apps.
Learn more about BT Sport

 

 

i have got a telephone number assignd to this account and also i am the account holder

HOW CAN I SOLVE THIS ISSUE AND GET THE ONLINE BT SPORT PLAYER

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c00kie72
Aspiring Contributor
2,027 Views
Message 2 of 4

Re: Bt sport says i don't have Bt broadband

http://community.bt.com/t5/BT-Sport/We-re-sorry-but-you-do-not-have-a-BT-broadband-account/td-p/9504...

 

I had the same problem, follow the advice from Malcshelp and you should be sorted 🙂

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tw97122
Aspiring Contributor
2,017 Views
Message 3 of 4

Re: Bt sport says i don't have Bt broadband

i said that i had already got my phone number linked to my account

 BUT I ACCIDENTLY REMOVED IT JUST NOW AND WHEN I TYPE IN MY PHONE NUMBER IT SAYS IT'S THE NUMBER FOR MY ACCOUNT WHEN IT IS THE RIGHT NUMBER

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tw97122
Aspiring Contributor
1,914 Views
Message 4 of 4

Re: Bt sport says i don't have Bt broadband

sorry i meant to say that it thinks the phone number that i type in is the wrong number for my profile on my bt account and now i am stuck

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