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AndyVM
Beginner
245 Views
Message 1 of 7

CON-0104

Tried to activate my FREE BT Sports and am greeted by the above error. Why? I'm not wasting time calling. Ta.
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6 REPLIES 6
Distinguished Guru
Distinguished Guru
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Message 2 of 7

Re: CON-0104

Have a look here.

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AndyVM
Beginner
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Message 3 of 7

Re: CON-0104

Thanks!

So from what I understand, if I elect to continue to receive a paper bill I'm not allowed BT Sport? Is that right? REALLY?!?! Has it ACTUALLY come to this? Ridiculous.
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Distinguished Guru
Distinguished Guru
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Message 4 of 7

Re: CON-0104

I haven't followed the steps given, but having paper bills shouldn't prevent you setting up a BT ID and certainly not getting BT Sport online. Can you detail where it's going wrong?

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AndyVM
Beginner
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Message 5 of 7

Re: CON-0104

After clicking activate i get a screen with a spinning graphic then the error screen appears.
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Distinguished Guru
Distinguished Guru
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Message 6 of 7

Re: CON-0104

Well the legal stuff section currently says

 

BT Sport Online – UK residential broadband customers only. BT broadband customers can watch BT Sport online at home with a minimum line speed of 400kbps. To watch BT Sport online elsewhere you need 3G/4G/wifi (charges may apply). To watch BT Sport at btsport.com you need Microsoft Silverlight. The BT Sport App works on iPhone (3GS and above), iPad (iOS 5.1.1 and above) & selected Android devices with OS 4.1. Max. 2 devices simultaneously. BT Sport is free for new and existing customers. Major League Baseball not available online. e-billing required. e-billing required. UK only. Terms apply.

 

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=35947

AndyVM
Beginner
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Message 7 of 7

Re: CON-0104

There you go. Thanks.
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