I am completely confused by BT and cannot find an answer on any of the help pages or actually find a human being to speak to
I am a BT broadband customer who in June 2013 signed upto BT Vision through a Youview box
All of the BT adverts say BT Sports channels are free to broadband customers but I cannot see how to get access to them
A BT Sport has appeared on Channel 57 of my Freeview guide but does not transmit anything it seems
I have tried "activating" BT Sport on BT.com/mybt but received a message saying that I am not in an Infinity area - but I didn't think I had to be ?
Can anyone advise a very confused person please ?
Or with a Sky box and a Freesat from Sky Card.
When I ordered in May I was told the channels would be on Youview but with not having infinity around here yet I would have been 'misled' and very dissapointed.