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Kurt1
Beginner

on ‎18-09-2022 19h02

286 Views
Message 1 of 2

Can't Activate Account

I have just subscribed and paid for monthly sports package but I keep getting the message: "You don't have any accounts you can manage This could be because you don't have any accounts associated with your BT ID, or because you don't have an Account owner or Account manager." Any suggestions please? Thanks. 

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PaddyB
Moderator
Moderator

on ‎19-09-2022 9h52

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Message 2 of 2

Re: Can't Activate Account

Hi @Kurt1,

Thank you for posting. I'm sorry if you haven't been able to sign into your BT Sport account. If you send me your details, I'll be able to take a look at this for you.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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