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Colinwilletts
Beginner
807 Views
Message 1 of 4

Cancel bt sport

Hi

can I cancel my bt sport. It hasn’t worked for a week, I phoned last wednesday and Thursday, was to receive a call back within 48 hours on Thursday but nothing so can I please now just cancel the sports package I have. 

colin 

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3 REPLIES 3
Anonymous
Not applicable
760 Views
Message 2 of 4

Re: Cancel bt sport

Hi Colin.

I believe I'm right in saying you can only cancel by telephone, try ringing 0800 800 150

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NeilO
Moderator
Moderator
727 Views
Message 3 of 4

Re: Cancel bt sport

Hi @colingwilletts, I'm really sorry to see your BT Sport isn't working and I'd like to help you get this fixed. Can you post back to let me know how you're trying to watch the BT sports channels and if you're getting any error messages?

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Colinwilletts
Beginner
659 Views
Message 4 of 4

Re: Cancel bt sport

It is as if I haven’t subscribed. Was escalated to tier 2 to ring me back but this never happened. Just want to cancel now is ringing the only way to cancel by sport 

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