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billypunk
Beginner
1,118 Views
Message 1 of 2

Cancelling BT Sports, HD component only

Hi,

Have been trying for a few days now to cancel the HD part of my BT Sports package.

I realise that there are most likely staff shortage due to the current virus situation, hence the problems I am having getting though on the phones. Is there another way of cancelling.

 

Thanks

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TimCurtis
Guru
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Message 2 of 2

Re: Cancelling BT Sports, HD component only

@billypunk 

There is an option on the website to change your packages and to remove HD Extra but if it's currently free then I found that it removed the "free" part & I got charged.

Only real option is by phone & just hang on as I did yesterday for over 40mins.

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