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Questioner
Newbie
238 Views
Message 1 of 2

Cannot install BT TV on Widows 10 Laptop

Hi,

I installed BT TV after clicking to watch a programme. Then, I uninstalled and tried to repeat the install process. But, now instead of being offered the BT TV product to install, I am presented with a message advicing me to look for an App in the Store. This is not found, and I am unable to progress further.

 

Can you help?

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1 REPLY 1
Andy005
Aspiring Expert
173 Views
Message 2 of 2

Re: Cannot install BT TV on Widows 10 Laptop

Hi @Questioner.

There isn't a version of the app in the Windows Store, you need to follow this process, scroll down to the 'Web' section:

https://www.bt.com/help/home/tv/#/setting-things-up/setting-up-bt-tv-and-powerline-adapters/

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