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Beginner
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Message 1 of 3

Cast BT Sport to Apple TV - sound only no picture

Hi,

When I try to cast BT Sport from the app to Apple TV, I only get the sound on my TV not the picture. Picture continues to play on my device. I've tried from iPhone and iPad without success.

According the BT help pages here Can I stream BT Sport using Chromecast or Apple TV? it suggests that I should be able to cast OK.  I am a BT Broadband customer (with Halo) and am I BT Mobile customer (Family SIM with 3 SIMs), which seems to meet the criteria listed on that link.

Can anyone confirm that I should be able to cast to Apple TV, and if so, what I can do to get it to work?

Thanks

 

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Recognised Expert
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Message 2 of 3

Re: Cast BT Sport to Apple TV - sound only no picture

Do other apps (eg iPlayer) cast successfully?

Reboot your phone? Reboot the TV / casting device?

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Beginner
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Message 3 of 3

Re: Cast BT Sport to Apple TV - sound only no picture

Thanks for the reply.

Yes, I can cast other apps without any problem.  I've tried iPlayer and YouTube, both work fine.

I've tried rebooting my phone and Apple TV.  I've also removed and re-installed the BT Sport App but still only get sound from the BT Sport App on the Apple TV, with the picture continuing to play on my phone.

 

 

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