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mahipn
Beginner
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Message 1 of 4

Casting BT Sports on Apple TV - NO Video

Hello,

 

I have BT fibre 50Mbps residential broadband, I get BT sports app free because of my broadband subscription.

Whey I am trying to cast BT Sports onto Apple TV (4th generation), I am getting following message -

Sorry - you can't watch BT Sport by mirroring your device.

I only get sound but no video.

Help please.

 

Regards,

Mahip Narayan

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3 REPLIES 3
Distinguished Guru
Distinguished Guru
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Message 2 of 4

Re: Casting BT Sports on Apple TV - NO Video

Hi @mahipn ,

There is guidance on using AirPlay to Apple TV

http://bt.custhelp.com/app/answers/detail/a_id/44724/~/can-i-stream-bt-sport-using-chromecast-or-app...

looks like you may be attempting to mirror rather than airplay .

 

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mahipn
Beginner
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Message 3 of 4

Re: Casting BT Sports on Apple TV - NO Video

Hi,

I have seen above note, thanks. However I meet all the criteria as I am BT mobile 20GB customer.
I tried casting on a Samsung smart TV as well but no luck; I get following error - Casting functionality is not included in your BT Sports subscription.
Help please
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Moderator
Moderator
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Message 4 of 4

Re: Casting BT Sports on Apple TV - NO Video

@mahipn if you're BT Sport app is provided as part of your BT Mobile service you unfortunately are unable to cast as it's only viewable on mobile devices. To cast you need to have the full version of the BT Sport app which costs £9 per month or have the BT TV service.

Community ModeratorNeilO
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