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Beginner
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Message 1 of 4

Casting issues

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Hi,

Wondering if anyone can help.  I'm a bt sport customer, and recently I have lost the ability to cast from the app on my tablet. The app is up to date, and other apps from the tablet are able to cast.

I do still have the casting option on my the app via my phone. Both the phone and tablet are android devices.

Finding it all a bit strange.

Anyone having similar issues or aware of any easy fix?

 

Many thanks 

Tony 

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Moderator
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Message 2 of 4

Re: Casting issues

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Hi @TonyH79, it doesn't sound like an issue with your package if you can still cast from your mobile, can you try deleting the app from your tablet then download it again from the Play store? Post back to let us know if that helps?

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Beginner
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Message 3 of 4

Re: Casting issues

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Weirdly it was that simple, should have tried that earlier. Thanks 

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Message 4 of 4

Re: Casting issues

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@TonyH79 brilliant, I'm glad that worked.