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Moderator
Moderator
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Message 11 of 13

Re: Casting not included in BT Sport subscription

Hi @medical154 and thanks for posting.

 

I'm sorry there's been some confusion over the order. @NeilO was in contact with another department to get the order placed. He'll be in touch shortly to sort out any recontract issues.

 

Cheers

 

David

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medical154
Newbie
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Message 12 of 13

Re: Casting not included in BT Sport subscription

Hi David, 

 

Thanks for this. NeilO has been in contact and is taking the matter in hand - so hopefully it will all get sorted now.

 

Thanks again to both of you for your help.

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mrk75
Beginner
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Message 13 of 13

Re: Casting not included in BT Sport subscription

Similar issue for me. I had the BT Sport app previously with a broadband package and could cast via Chromecast.

 

We switched broadband suppliers but I took out a BT mobile contract because it gave me BT Sport via the app. I assumed I would be able to case and don't recall seeing any information to the contrary.

 

I now find I can't cast and this appears to be slightly underhand in that there was no clear warning regarding this.

 

Has anyone found a way to adjust one's subscription to obtain casting functionality? If not, I might just quit the contract at this stage.

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